Data protection

Privacy policy

As of: 01.10.2018

Thank you for visiting, the website of ZEITQUARTIER GmbH (ZEITQUARTIER GmbH, Alfredstr. 110-112, 45131 Essen). The protection and confidentiality of your data is of particular importance to us.

ZEITQUARTIER GmbH provides its offers and services via an online platform called “zeitquartier”. We want you to know what data we store and how we use it. Alemantris GmbH has taken technical and organisational measures to protect your information from manipulation, misuse and unauthorised access.

To ensure the more secure transmission of your data, we use the HTTPS protocol for encryption and authentication of communication between the web server and browser on our platform. By using, you agree to our data protection regulations.

When you call up links on to external websites, your personal data will not be passed on. As soon as you are outside of our website, the data protection regulations of the respective operator apply.


The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is ZEITQUARTIER GmbH, Alfredstr. 110-112, 45131 Essen. You can contact our data protection officer at our email or postal address with the addition “c/o Data protection officer”.

Personal data

Personal data is data about your person. It includes your name, your address and your email address. You do not have to disclose any personal data in order to be able to visit our website. In order to provide you with the desired service, we usually need your name and email address as well as further information.

The same applies in the event that we answer your inquiries. In addition, we only save the data that you have transmitted to us automatically or voluntarily.

When you use one of our services, we usually only collect the data that is necessary to be able to offer you our service. We may ask you for further information, but this is of a voluntary nature. Whenever we process personal data, we do this in order to be able to offer you our service.

Contact form

If you use our contact form, you agree that we process the data you enter in the form in order to answer your request and to provide the desired service.

Your personal contact details (name, email address and possibly telephone number) as the host or guest of an accommodation will only be exchanged after a binding booking has been made. You can view, change and delete your details at any time. Statutory retention periods remain unaffected.

The legal basis for the processing of personal data is Art. 6 (1) (b) GDPR (Contract performance).

Service and transfer of personal data to third parties

ZEITQUARTIER will only pass on your personal data to third parties if the transfer is necessary to provide the offers or services that you want to use at Alemantris, or if a contractor that we use to provide the offers or services requires this data. Unless expressly stated otherwise, they are only entitled to use the data to the extent that this is necessary for the provision of the offer or service.

As part of our commissioning, it may also be necessary for us to use special categories of data in accordance with Art. 9 (1) GDPR. If necessary, in accordance with Art. 6 (1) (a), Art. 7, Art. 9 (2) (a) GDPR, we obtain the express consent of the customer for this purpose.
The transfer of data to state institutions and authorities authorised to receive this data also only takes place within the framework of the statutory information obligations. Under no circumstances will we pass on personal data to third parties for advertising or marketing purposes, unless you expressly agree to this beforehand.

Hosts and providers of accommodations who receive data from (potential) guests are not entitled to save, use or pass this on beyond the end of the contractual relationship. This is especially true if a booking is not made. In this case, after the request has been rejected, you are obliged to delete it; any statutory provisions on longer storage remain unaffected. The hosts/providers undertake to do this by accepting these provisions.


When you visit our website, we may save information on your computer in the form of cookies. Cookies are small files that are transferred from an internet server to your browser and stored on your hard drive. Only the internet protocol address is saved –  no personal data. This information, which is stored in the cookies, enables you to be automatically recognised the next time you visit our website, which makes it easier for you to use it. Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognized the next time you visit, you can also reject the use of cookies by changing the settings in your browser to “reject cookies”. The respective procedure can be found in the operating instructions for your respective browser. If you reject the use of cookies, however, there may be restrictions in the use of some areas of our website.

Use of Google Analytics with anonymisation function

We use a web analysis service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”, on our Google Analytics site. Google Analytics uses so-called “Cookies”, text files that are stored on your computer and thereby enable your use of the website to be analysed.
The information generated by these cookies, such as the time, place and frequency of your website visit, including your IP address, is transmitted to and stored by Google in the USA.

We use Google Analytics on our website with the addition “_gat._anonymizeIp”. In this case, your IP address will already be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thereby anonymised.

Google will use this information to evaluate your use of our site, to compile reports on website activity for us and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this information on behalf of Google. According to its own information, Google will under no circumstances associate your IP address with other Google data. You can prevent the setting of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over which data is collected by Google for the websites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics that no information about the website visit should be transmitted to Google Analytics. However, the deactivation add-on for browsers from Google Analytics does not prevent information from being transmitted to us or to other web analysis services that we may use. Further information on installing the browser add-on is available from the following link:

Google Tag Manager

This website uses Google Tag Manager. With this service, website tags in the source code of a website can be managed via an interface. Google Tag Manager only implements tags. That means: No cookies are used and no personal data is recorded. Google Tag Manager triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If a deactivation has been carried out at the domain or cookie level, it will remain in effect for all tracking tags, insofar as they are implemented with Google Tag Manager.

Google Adwords

Conversion tracking with Google: We use the free conversion tracking function from Google AdWords on this page. Google uses cookies to measure the advertising performance for us. These cookies lose their validity after 30 days and are not used to identify you personally. With the help of these cookies, we and Google can recognise that users clicked on certain Google ads and were redirected to this page. The information obtained in this way is only used to generate conversion statistics. Deactivating the conversion cookie: If you want to deactivate the cookie for conversion tracking, you can set your browser so that cookies from the domain “” are blocked.

Use of Google Maps

We use Google Maps (from Google LLC. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Maps is a service for displaying interactive maps. Google Maps shows you our location and, if you want, directions. When you call up the page in which the Google Maps map is integrated, information (such as your IP address) about your use of our website is saved by Google. If you are logged in to Google, your data will be assigned to your user account. If you do not want this, you must log out before activating the button. In any case, Google saves your data as a usage profile and evaluates it, even if you do not have a user account. Google relies on a legitimate interest in accordance with Ar.t 6 (1) GDPR in evaluating the data for the purposes of advertising, market research and the needs-based design of its website. You have the right to object to the use of your data by Google Maps. To exercise your right to object, you must contact Google directly. If you do not agree to the future transmission of your data to Google as part of the use of Google Maps, you can also completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used. Google LLC is based in the USA and is certified under the US-European data protection agreement “Privacy Shield”, which guarantees compliance with EU data protection law. You can find detailed information on data protection at Google on the Google website.

Doubleclick by Google

Doubleclick by Google is a service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Doubleclick by Google uses cookies to present you with relevant advertisements. A pseudonymous identification number (ID) is assigned to your browser in order to check which advertisements have been displayed in your browser and which advertisements have been viewed. The cookies do not contain any personal information. The use of the DoubleClick cookies only enables Google and its partner websites to place advertisements on the basis of previous visits to our or other websites on the internet. The information generated by the cookies is transmitted by Google to a server in the USA for evaluation and stored there. Google observes the data protection regulations of the “US Safe Harbor” agreement and is registered with the “Safe Harbor” programme of the US Department of Commerce. The transfer of the data by Google to third parties only takes place on the basis of legal regulations or in the context of order data processing. Under no circumstances will Google combine your data with other data collected by Google. By using our website, you declare that you agree to the processing of the data collected about you by Google and the manner of data processing described above as well as the stated purpose. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all the functions of our website to their full extent. You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link under the DoubleClick deactivation extension item. Alternatively, you can deactivate the Doubleclick cookies on the Digital Advertising Alliance website under the following link.

Google GoogleAd Services / Google AdWords Conversion

This website uses tools for “online marketing” from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This is used to recognise that a visitor has come across our website via a Google ad. Google uses cookies, which are stored on your computer and enable an analysis of the use of the website. The cookies for so-called “conversion tracking” are set when you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you want to prevent “conversion tracking”, you can set your browser so that cookies from the domain “” are blocked. You can also exercise your right to opt-out via the website: If you would like to learn more about these methods or would like to know what options you have to prevent this information from being used by Google, click here.

Use of Google Remarketing

This website uses the remarketing function of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). The function serves to present website visitors within the Google advertising network with interest-based advertisements. The technology enables us to place automatically generated, target group-oriented advertising after your visit to our website. The advertisements are based on the products and services that you clicked on the last time you visited our website. For this purpose, a so-called “cookie” is set, which makes it possible to recognise the visitor when they visit websites that belong to the Google advertising network. Cookies are small text files that are saved in your browser when you visit our website. Google normally stores information such as your web request, IP address, browser type, browser language, and the date and time of your request. This information is used to assign the web browser to a specific computer. On the pages of the Google advertising network, the visitor can then be presented with advertisements that relate to content that the visitor has previously accessed on websites that use the Google remarketing function.

If you have consented at that your browser history will be linked by Google to your Google account and that information from your Google account will be used for ad personalisation, the remarketing function also works across devices. In doing so, Google collects your Google ID and uses it for the purpose of cross-device recognition. According to its own information, Google does not collect any personal data during this process. If you still do not want Google’s remarketing function to be used, you can deactivate it by making the appropriate settings at Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions here and here.

You can also prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. Further information on how Google uses cookies can be found in Google’s privacy policy.

Google reCAPTCHA

This website is protected by reCAPTCHA and the Google Privacy Policy and Terms of Use apply.

Conversion measurement with the Visitor Action Pixel from Facebook

With your consent, which you have given as follows: “I agree to the use of the Facebook Visitor Action Pixel”,
we use the “Visitor Action Pixel” on our website. The provider is
Facebook Inc.
1601 S. California Ave,
Palo Alto, CA 94304, USA
. This allows user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This procedure is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help to optimise future advertising measures.
The data collected is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines ( You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie can also be stored on your computer for these purposes.
Consent to the use of the Visitor Action Pixel may only be given by users who are older than 13 years. If you are younger, please ask your legal guardian for permission.

Facebook Custom Audience using the pixel method

We use “Custom Audiences Pixel” from Facebook Inc. (“Facebook”) on our website. This serves the purpose of presenting interest-related advertisements to visitors to our website when they visit the social network Facebook. For this purpose, a Facebook pixel has been implemented on our website. A direct connection to the Facebook servers is established via this pixel when you visit our website. In this case, information is transmitted to the Facebook server that you have visited our website and Facebook assigns this information to your personal Facebook user account. You can find more detailed information on the collection and use of data by Facebook as well as your rights and options for protecting your privacy in the Facebook Privacy Policy at Alternatively, you can object to interest-based advertising on Facebook at To do this, you have to be logged in to Facebook.


We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees and service providers working for us are obliged to comply with the applicable data protection law. Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security precautions are subject to a constant improvement process and our data protection declarations are constantly being revised. Please make sure that you have the latest version.

Rights of data subjects (rights to information, rectification, blocking, deletion and data transfer)

Please contact us at any time if you would like to find out which personal data we store about you or if you want to have it corrected or deleted. You also have the right to restrict processing (Art. 18 GDPR), a right to object to processing (Art. 21 GDPR) as well as the right to data portability (Art. 20 GDPR).
You can make changes or withdraw your consent by notifying us accordingly with effect for the future.

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes mentioned here or as stipulated by the various storage periods provided by law. After the respective purpose or expiry of these deadlines, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions. You have the right to have data that we process automatically on the basis of your consent or in fullfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Right to revoke consent

If you have given us personal data, you can have it deleted at any time. Data for billing and accounting purposes is not affected by a termination or deletion.

Right to lodge a complaint with a competent supervisory authority

You have the right to lodge a complaint with the competent supervisory authority if you are of the opinion that the processing of the data concerning you is unlawful.

Service log files

The browser automatically transmits data to our server:

  • Date and time of access
  • Operating system used
  • Browser used
  • Host name of the accessing computer
  • IP address used in anonymised form
  • Source from which you came to the page
  • Amount of data sent in bytes
  • Referrer URL

The processing takes place in accordance with Art. 6 (1) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. There is no other use of this data. The data collected cannot be assigned to specific persons. We reserve the right to check this data retrospectively if we have concrete indications of illegal use.

Contacting customer service

We reserve the right to change our privacy policy if this should be necessary due to new technologies. Please make sure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce this on our website.

If you have any further questions about data protection by ZEITQUARTIER GmbH on the website operated by it, please contact ZEITQUARTIER GmbH’s customer service.

Alfredstr. 110-112
45131 Essen
Phone: +40 (0) 201 1789687